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Hi Elliot, did you use the same mail address to buy the product and to login the forums? if that is the case, you should see the installer in the downloads section.

in any case, you should also have received a mail order confirmation with the activation code. That mail also includes the links to the downloads 


kindly yours



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Hi Elliot

I'm sorry to hear your having troubles to download the software.

I would kindly ask you to open a ticket on our Support Portal and our technical team will be more than happy to help you out. This is the fastest and easiest way to get your problem solved.

Simply click on "New support ticket" in the upper right corner and provide details of the issue.

Kind regards,



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This is a bit funny now.  I actually opened a ticket already, but it gave me an auto-reply saying to post here.  See:


This product is currently in  development (Alpha / Beta stage).  The support for it is not based on the tickets system yet, but in a specialised Mistika Workflows forum , where our support personal and product developers also participate. 


Please post your question in the forum and we will be happy to help.


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