Jump to content

Linux: Installer not recognizing system password

maurizio.zappettini
maurizio.zappettini
in Bugs & Feature Requests

Featured Replies

Posted

Hi,
I downloaded the beta of Mistika Workflows Linux version. I'm on an unsupported distro (Ubuntu 19.04) but I have a problem that I think it's a bug in the installer (and not related to using an unsupported distro). When I launch the .run installer it starts ok and asks for my system password. I type it in and it returns an error saying that the password is not correct but the password I type is correct. My password includes the special character ' which I think is the cause of the problem (maybe the installer doesn't recognized the character ' or maybe it expects it mapped on another key). I would rather not change my system password at this point so I was wondering if you had a workaround for this? Thank you

 


 

  • Quote
    • Author

    UPDATE: I confirm it was a bug in the installer. I decided to change the system password with one with no special characters and the installer ran successfully.

    On the other hand, the license activation returns an error: 

    An error has occurred:  "4430a74c-9cf6-11e9-ace9-1cc1de33e3e9" "9000" "Unable to activate the feature. Error code: 9"

     

    Any help would be greatly appreciated.

    Thanks 

     

  • Quote

    • Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.

    Guest
    Reply to this topic...
    Go to topic listing

    Important Information

    We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.